PRODUCT DETAILS
REVIEWS
SHIPPING & RETURNS
At Simply Home Furniture, we are committed to ensuring that your orders are delivered safely and on time. Below are the details of our shipping policy:
Shipping Areas
- We offer shipping across [insert areas, e.g., nationwide, specific regions]. For shipping outside these areas, please contact our customer service team for assistance.
Shipping Timeframes
- Standard Shipping: Orders are typically processed within 2-3 business days and delivered within 5-10 business days after dispatch.
- Expedited Shipping: For faster delivery, we offer expedited shipping options. Delivery time is usually 2-5 business days after dispatch. Additional charges apply.
Shipping Charges
- Standard Shipping:
- Orders under [insert amount] are subject to a flat shipping fee of [insert fee].
- Orders over [insert amount] qualify for free shipping.
- Expedited Shipping: Shipping charges vary based on the size and weight of the item, as well as the delivery location. Exact charges will be calculated at checkout.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s site.
Shipping Partners
- We partner with reliable shipping carriers such as [insert names of shipping companies, e.g., FedEx, UPS, DHL] to ensure your furniture arrives safely and on time.
Handling Large Items
- For larger furniture items, we offer specialized delivery services that may include in-home setup. Our delivery team will contact you to schedule a convenient time for delivery.
Delivery Conditions
- Please ensure someone is available to receive and inspect the shipment at the time of delivery. If the delivery team encounters any challenges (e.g., restricted access, stairs), additional charges may apply.
- If the item cannot be delivered due to access restrictions, rescheduling fees may apply.
Damaged or Missing Items
- We take great care in packaging your order, but if your item arrives damaged or incomplete, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as necessary.
International Shipping
- At this time, we do not offer international shipping. Please check back for updates as we expand our services.
Contact Us
- For any questions or concerns regarding our shipping policy, please reach out to our customer service team at [insert contact information].
Burlington dining table set
At Fab Wood, we strive to deliver your custom-made furniture with care and precision.
- Delivery Time: Our delivery timelines vary based on your location and the specific product ordered. Generally, orders are delivered within 4-6 weeks from the date of order confirmation.
- Shipping Charges: Shipping costs are calculated at checkout, depending on the size, weight, and delivery location.
- Delivery Process: Once your order is ready, we will notify you and provide tracking details. Our delivery team will ensure your furniture arrives in perfect condition.
- Remote Areas: For delivery to remote locations, additional time or charges may apply. We will inform you in advance if this is the case.
Return Policy
At Fab Wood, we take pride in delivering high-quality, handcrafted furniture. If you are not completely satisfied with your purchase, please review our return guidelines:
- Custom Orders: Since our products are custom-made, we do not accept returns on personalized items unless there is a defect or damage.
- Damage or Defects: If your furniture arrives damaged or has a manufacturing defect, please notify us within 48 hours of delivery with supporting photos. We will arrange for a repair, replacement, or refund based on the situation.
- Refunds: Once the returned product has been inspected and approved, a refund will be processed within 7-10 business days.
- Non-Returnable Items: Custom-built, made-to-order, and final sale items cannot be returned unless defective.