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1. Shipping Destinations

  • Domestic Shipping: We offer shipping to all locations within India. Delivery to remote areas may require additional time.
  • International Shipping: We also ship to select international destinations. Please contact us at [Your Email Address] to inquire about shipping to your location if it is not listed during checkout.

2. Shipping Methods and Delivery Times

  • Standard Shipping: Orders are typically processed and shipped within 5-7 business days after payment is confirmed. Delivery times vary based on your location and the chosen shipping method.
  • Express Shipping: For faster delivery, we offer express shipping options at an additional cost. Delivery times for express shipping are generally 1-2 business days from the date of shipment.
  • Custom Orders: For custom-made or personalized items, please allow additional time for production. Estimated delivery times for custom orders will be communicated to you at the time of purchase.

3. Shipping Costs

  • Domestic Shipping: Shipping costs within India are calculated based on the size, weight, and destination of your order. Shipping fees will be displayed at checkout before you complete your purchase.
  • International Shipping: International shipping rates are calculated based on the destination, size, and weight of your order. Import duties, taxes, and customs fees are the responsibility of the customer and are not included in the shipping cost.

4. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase.
  • Processing Time: We aim to process and dispatch orders within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
  • Delays: While we strive to meet our estimated delivery times, delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier delays. We are not liable for any delays beyond our control.

5. Tracking Your Order

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the courier’s website.
  • Order Status: You can also check the status of your order by logging into your Fab Wood account and visiting the “My Orders” section.

6. Shipping Address

  • Accuracy: Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
  • Changes: If you need to change your shipping address after placing an order, please contact us immediately at [Your Email Address]. Address changes may not be possible if the order has already been shipped.

7. Damaged or Lost Shipments

  • Damaged Goods: We take great care in packaging your furniture to prevent damage during transit. If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage, and we will assist you in resolving the issue.
  • Lost Shipments: If your order is lost during transit, please contact us at [Your Email Address] as soon as possible. We will work with the courier to locate your shipment or arrange for a replacement.

8. International Orders

  • Customs and Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department. These charges are not included in the product price or shipping cost.
  • Compliance: It is the responsibility of the customer to ensure that the products purchased from Fab Wood comply with local laws and regulations. We are not responsible for any issues related to customs clearance or compliance.

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